WARRANTY + RUSTIC FURNITURE CARE INSTRUCTIONS
Warranty
Every piece of furniture we sell comes with a 90 day guarantee against defects in materials and workmanship. You can be sure that these items will out-last any one of us which means that we guarantee the quality is not just good, but great!
Our furniture products are solid wood products and are vulnerable to changes due to room temperature and moisture. Wood may contract or expand creating changes in the wood adding character to the product. Warranty does not cover any contractions, expansions, cracks created by contractions and/or expansions, wood warping, differences in wood natural color and marks (natural cracks, knots, grains, wood tone, simulated worm holes and other natural marks of wood) or changes in color over time of the wood or any material from any of the products.
Most products have rusted and not rusted hardware: pulls, hinges, nail heads (conchos), screws, bolts, nails, fasteners and nuts. These hardware products are hand placed in the furniture products. Warranty does not cover variation in colors, variation in texture and variation of location for any of these hardware products.
How to Care for your Furniture
• Avoid exposing any piece directly to the sunbeam. Not for outdoor use unless specified and additional sealant is applied.
• Clean softly immediately with a dry rag when water or liquid is spilled, not doing it could denote to lose color in its original finish. It is recommended to use coasters or place-mats whenever you have liquids or food on top of a surface of the product.
• For cleaning purposes frequent dusting with a dry cloth is recommended. Never use a wet cloth to clean your products.
• For products that have a wax finish it is recommended for wood maintenance, every six months to a year you can re-wax it with a natural color paste wax or similar wax products depending on how much wear the furniture receives. This can be purchased directly from Coyote Traders.
Warranty does not cover improper use and improper care that causes any damage to the product. Not following care recommendations will void this warranty.
For products with fabric this Warranty does not cover fabric snagging, pilling, fading, shrinkage, stretching, scratching or staining of the fabric.
This Warranty does not cover damage from normal wear and tear, negligence or abuse, fire, accidents, improper cleaning and care. Nor does it cover damage caused by cuts, burns or pets. Any conditions or defects resulting from misuse, rental or commercial use, alterations or recovering of original fabric, wood or any material that is part of the product are excluded from this warranty.
CONTROL THE ENVIRONMENT
Your furniture responds to changes in temperature and humidity by expanding and contracting slightly. You must keep the indoor humidity in the 30 to 45 percent range and the temperature in the 60 to 80 degree range 365 days a year. Ultraviolet light from the sun and fluorescent fixtures can cause chemical changes in the wood and/or finish. Avoid placing furniture in an area where the sun will shine directly on it. Keep furniture away from direct sources of heating and cooling. Avoid storing furniture in an attic or cellar-type environment. Inexpensive humidity gauges can be purchased at your local hardware store. We cannot honor our gaurentee if this criteria is not met.
Coyote Traders reserves the right to analyze the situation and product to make a decision if the guarentee covers the product so we can proceed to a repair, exchange or return. Please email us with any inquiries at coyotetraderslc@gmail.com